FAQ

Find your queries here

English Language

How can I improve my English?


Learning is a skill and it can be improved. Motivate yourself by joining a short intensive course.




Do you provide online courses?


Yes, we provide online courses.




Are the teachers native speakers?


Yes, we have well qualified Australian and European Native speakers.




Do I need to know Grammar to join the course?


No, if you have basic knowledge of English, that's more than enough.




Will I improve my Grammar and Vocabulary with the courses?


Yes, our courses will help you improve your grammar and vocabulary with plenty of interactive exercises for practice as well as guidance and feedback from your teacher.




Will these courses help me with specific skills like public speaking, personality development, etc?


Through our English courses, you will improve your overall communication skills and build your accuracy and fluency to converse in English. You will be able to apply this to a variety of situations and present your ideas more confidently and clearly.





IELTS

What is IELTS?


The International English Language Testing System (IELTS) is the world’s most popular English language proficiency test for higher education and global migration. It is developed by an international team of experts and undergoes extensive research to ensure the test remains fair and unbiased.




Why is IELTS important?


IELTS is accepted by more than 11,000 organisations, including educational institutions, employers, professional associations and governments, in more than 140 countries around the world. Depending on your purpose, you can take IELTS Academic or IELTS General Training.




Will this course help me prepare for general training or academic ielts?


Both. The course’s syllabus does not differentiate between the two types of IELTS. Listening and Speaking components are the same for both tests, the only difference is the subject matter of the Reading and Writing sections.




What will this course cover?


The goal of this intensive course is to practice all four language skills: Listening, Reading, Writing and Speaking. You will also learn what to expect on the test day and how to behave, no matter if you decide to take paper-based, or computer-based IELTS.




I’m not sure about my english level, is this course for me?


To get the most from this course we recommend intermediate to advanced knowledge of English. If you feel your language skills need some polishing, please consider general English courses before signing up for this one.




Am i guaranteed to pass IELTS after taking this course?


IELTS test is designed to check your level of English. You cannot “fail” it, per se, but you can get a result that is not satisfactory. Before signing up for IELTS you should check the chosen institution’s minimum requirements.





Call Centres Agents and Managers

Can this course be customised to our company's needs?


Yes it can




We do not do outbound sales, is this course suitable for inbound customer service staff?


Please choose the inbound customer service/sales telemarketing course.




What is the major outcome of this course?


To provide you with the skills to eliminate resistance from the customer , avoid being hung up on and enable you to do a sales presentation with a close. (i.e. make more sales)