
Certification In Phonetics

Details
i. This is a concise and short course.
ii. About the test.
iii. Acquire the necessary knowledge of the phonological system of English.
iv. Pronounce English words more accurately.
Eligibility
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Teaching English phonetics is a short modular course.
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Students should have basic knowledge of English.
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Anyone above age of 18 years.
Content
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How your attitude dictates your results
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How to build rapport quickly with the customer
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The importance of focusing on the use of positive language
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5 Ways to develop a captivating tonality
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How to detect your customer’s true needs
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The great listening skills that will transform your customers into raving fans
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What you must do to present your product/service on the phone effectively
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The secrets to converting 70% of enquiries into sales
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How to easily handle difficult customers and complaints
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Simple strategies to add-on and cross sell
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How to write emails and letters so they get read
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What you must never say when putting people on hold
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The secret voicemail strategies to keep them calling you
Location
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Online Meetup
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Our classes run everyday from Monday to Friday at 3.30 PM IST to 4.30 PM IST.

Address
Avaya House, Level 9, 123 Epping Road, Macquarie Park, NSW 2113 (AUSTRALIA)