Details-
i. 30 Hours
ii. Course Duration - 2 months
iii. Can be pursued from any corner of the globe.
Eligibility-
i. Anyone above age of 18 years.
ii. They should have completed 12th Standard and have basic knowledge of English.
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Who is this for?
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Anyone wanting to communicate successfully in general business
situations, including managers, sales people, account managers, and business leaders
On this course, participants will learn:
• To communicate with others in practical, business oriented situations
• To express themselves in English with greater fluency, accuracy and confidence
•to handle themselves in English in a variety of business contexts, from negotiating, to
using the
Telephone, to making presentations, to socialising.
Introductions
• Course outline and approach
• Describing your role and responsibilities
• Typical & critical scenarios you use the target language in, key issues
Meetings
• Chairing, setting the agenda, controlling the conversation
• Participating, turn taking, listening and taking notes
• Being diplomatic, agreeing and disagreeing
Business Correspondence
• Emails – register, style, standard phrasing
• Notes and memos
• Business specific language phrases
Telephoning
• Checking & clarifying information
• Finance specific scenarios
• Listening to different accents, intonation
Making Presentations
• Introducing a topic effectively
• Linking and sequencing ideas
• Concluding
• Responding to questions
Process Management
• Describing processes, cause and effect
• Criticising, recommending
• Quality assurance, continuous improvement
Negotiating
• Key negotiating language, framing your argument
• Negotiating with suppliers
• Negotiating with customers
Reports
• Skim reading reports and news feeds
• How to report information and ideas
• Writing reports – style, register, conventions
Social English
• The first five minutes
• Speed networking– the elevator pitch
• Small talk, turn taking
• Business conventions
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Location & Contact Details -
Online Meetup
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Our classes run everyday from Monday to Friday at 3.30 PM IST to 4.30 PM IST.