Business English & Workplace Communication Training

What You Will Learn
Professional Communication
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Communicating effectively in business situations
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Using appropriate business language
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Expressing ideas clearly and confidently
Meetings & Workplace Communication -
Participating effectively in meetings and discussions
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Turn-taking, active listening and clarifying information
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Agreeing and disagreeing diplomatically
Business Writing -
Writing professional emails and correspondence
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Using standard business phrasing
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Preparing notes and memos
Telephone Communication -
Professional telephone communication
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Clarifying information over the phone
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Using appropriate language and tone
Presentations -
Introducing and structuring topics effectively
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Linking and sequencing ideas clearly
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Delivering presentations and responding to questions
Course Duration
2 months / 30 hours
Online training available for learners worldwide.
Eligibility
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Applicants should be 18 years or older
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Completion of 12th Standard or equivalent
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Basic knowledge of English
Who Is Business English Training For?
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Professionals who want to communicate more confidently at work
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Managers and business leaders
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Sales and account management professionals
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Employees working in international or multicultural teams
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Professionals who use English for meetings, presentations and business communication
Location & Contact Details
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Online training
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Classes run Monday to Friday, 3:30 PM–4:30 PM IST
Introductions & Process management
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Describing processes, cause and effect
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Criticising, recommending
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Quality assurance, continuous improvement
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Negotiating
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Key negotiating language, framing your argument
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Negotiating with suppliers
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Negotiating with customers
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Reports
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Skim reading reports and news feeds
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How to report information and ideas
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Writing reports – style, register, conventions
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Social English
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The first five minutes
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Speed networking– the elevator pitch
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Small talk, turn taking
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Business conventions
What Is Business English?
Business English helps professionals communicate effectively in workplace situations. It focuses on professional vocabulary, speaking, writing and interpersonal skills needed for meetings, presentations, emails and business interactions.
Workplace English Skills
Develop practical English skills for everyday workplace interactions. Learn to share ideas, ask questions, understand instructions, collaborate with colleagues and communicate professionally across different business situations.
Professional Speaking
Improve your professional speaking skills through guided conversations and workplace scenarios. Practise introductions, discussions, negotiations and client interactions to express ideas clearly and communicate with confidence.
Business Writing
Learn to write clear, concise and professional business documents. Develop skills in structuring messages, organising information, choosing appropriate language and communicating effectively through reports and workplace correspondence.
Presentations & Meetings
Build confidence in delivering presentations and participating in business meetings. Learn to structure ideas, explain information clearly, contribute to discussions, answer questions and communicate professionally with audiences.
Email Communication
Master professional email writing for workplace communication. Learn to structure messages, write clear subject lines, make requests, follow up appropriately and maintain a professional tone across business correspondence.
Address
Avaya House, Level 9,
123 Epping Road, Macquarie Park, NSW 2113 (AUSTRALIA)
